Raise a Request

Have a query? Raise a request with Kreditbazar and get quick assistance for all your loan needs.


  • I have already paid. However, my account has not been created yet. What should I do?

    This could occur if the payment gateway is still holding your funds and they have not been credited to the company`s account. Do not worry; as soon as the funds are credited to the company`s account, your account will be created and you will be notified via email. Otherwise, the payment gateway will refund your funds in accordance with their policies.

  • Even after so many days, I still have not received my refund. What should I do?

    This may occur if your funds are held by the payment gateway/bank. The refund will be processed in accordance with the bank`s payment gateway`s policies and procedures.

  • I misunderstood the company`s service and/or paid by mistake. Is there a way to get a refund?

    Subscription plan fees are only refundable if you adhere to the company`s Return & Refund Policy. Click here to know more.

  • Who qualifies for a GST refund?

    Customers who have updated their GST information through their portal are eligible to file GST returns.

  • I have changed my mind and no longer want to use the company`s services. Is it possible to get a refund?

    Subscription Plan fees are only refundable in accordance with the cancellation and refund policy: Click here for more information.

  • I accidentally made multiple payments. Can I get a refund?

    If a customer accidentally makes multiple payments, they are entitled to a refund. The customer must request a refund within 48 hours of making the payment, either by using the website`s Raising A Request section or by calling the company`s registered phone number.

  • If the refund cannot be processed through the payment gateway due to any reason,
    what process should be followed to carry out the refund procedure?

    In such a case, the customer will have to email us at refund@kreditbazar.com – in the format mentioned below:
    SUBJECT: Refund Request to Kreditbazar
    MAIL BODY:
    My registered number:
       I would like to request a refund for the payment of the Kreditbazar Subscription fee. Following are my bank details in which I wish to receive the refund.
    Bank Details:
       Bank Name:
       Bank Account Holder Name:
       Bank Account Number:
       Bank Branch:
       IFSC Code:


    Note: The refund will be received by the customer (if eligible for a refund) within 24 to 48 hours of receiving the mail.

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